How to navigate disagreements

Disagreements should be resolved for the team.

Disagreements are unavoidable.

They’re not bad, they’re good.

During disagreements, we learn and discover new things.

However, disagreements can be harmful.

Disagreements happen when we try to decide but prefer different ideas.

Good disagreements start with the mind.

Are you trying to win the discussion or find the approach that’s more suitable for the team and customers at the moment?

Trying to win the discussion is bad.

Your focus during the discussion will only be trying to find arguments and reasons why your idea is superior and should be chosen, instead of listening and thinking thoroughly.

The better approach is to find a suitable solution for the current moment:

• Collaborate with your teammates

• Resolve the disagreement for the team

• Ask questions

• Don’t assume what your teammate knows or doesn’t know

• Prove assumptions

• Think of your idea as an idea among ideas

• Be pragmatic

• Back your ideas with data